Transportation Assistant

Summary In this position you will function as the Transportation Assistant within the Health Administration Service (HAS) of the Orlando VA Medical Center (OVMAC) in Orlando, FL. The physical location of this position is in Viera, FL. Responsibilities ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties: Determine the method of payment for authorized and unauthorized ambulance claims submitted. Investigate authorizations, orders and/or utilizes the Computerized Patient Record System (CPRS) to review medical records. Ensure that the appropriate fund control is used and referenced when processing requests. Explain regulatory guidelines to beneficiaries. Maintain and control filing systems in accordance with VA regulations. Arrange all modes of transportation via- air ambulance, commercial air, taxi, ambulance, bus, etc. Secure reservations and tickets from carriers. Reconcile vouchers and reviews requests for reimbursement for travel costs. Utilize a wide range of electronic systems and programs to include VISTA, CPRS, Beneficiary Travel Dashboard, etc. Work Schedule: Monday - Friday - 8:00AM - 4:30PM Recruitment & Relocation Incentives: Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications SPECIALIZED EXPERIENCE: Possess one (1) full year of specialized experience that equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of a Transportation Assistant. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-4) in the Federal Service. Specialized experience include Determines eligibility and entitlement of all applicants using various methods, systems, and programs, arranging all modes of transportation via; air ambulance, commercial air, ambulance, bus, train, etc., explaining and updating transportation policies, procedures, and standard operating procedures (SOP), formatting letters, reports, memorandum, transmitting and receiving data, follows applicable regulations and instructions regarding accesses to computerized files, release of access codes, etc., applying transportation regulations and practices to perform a wide variety of administrative support; coordinating travel arrangements; maintaining records, utilizing databases. NOTE: Experience must be fully documented on your resume and must include job title, duties, month & year starting and ending dates AND hours worked per week. OR EDUCATION SUBSTITUTION: Possess successfully completed four (4) years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. (TRANSCRIPTS REQUIRED) OR COMBINATION OF EDUCATION AND EXPERIENCE: Possess equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience. Only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. (TRANSCRIPTS REQUIRED) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Computer Skills Critical Thinking Customer Service (Clerical/Technical) Technical Competence Transportation IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work requires no special physical demands, but will require some physical effort such as walking, standing, bending, or sitting. The incumbent will be working in an office setting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov). Additional Information This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.