Supervisor, Credit

The **Credit Supervisor** is a key member of the Credit team and coordinates and oversees the activities of the AR department, ensuring that clients and businesses are carried out with credit checks, reducing risk exposure by assigning and approving credit terms, or extending credit limits. Team Oversight + Supervise the credit team responsible for processing credit verifications, leases, and new contracts or opportunities. + Support the team with the review of credit reports and the credit vetting process. + Provide daily support to the collections team in efforts to collect on delinquent accounts. Credit Management + Assist Sales and Finance teams with credit recommendations and credit control. + Review new lease agreements for accuracy and ensure credit processes are properly followed. + Validate credit references and banking information for accuracy and completeness. + Read and interpret credit reports to inform decision-making and risk evaluation. Customer Service and Communication + Provide exceptional customer service to both internal and external customers. + Prepare and send draft notices, legal demand letters, and confirmation of terms and conditions to customers. + Monitor and assist the team with issuing demand letters to customers. Data Management and Reporting + Utilize Excel to create reports, maintain data records, and monitor credit and payment information. + Prepare periodic information for the Accounting and Treasury departments. + Gather and organize backup documents for audit purposes or as requested by management. Collaboration + Coordinate with other finance departments to resolve customer billing, payment, or credit-related issues. + Act as the Accounts Receivable representative for company integrations and acquisitions. Risk Evaluation and Compliance + Conduct data analysis to evaluate risks associated with credit transactions. + Ensure adherence to company policies and credit controls. + Review and process customer refunds according to department procedures. + Act as the single point of contact (SPOC) for external credit reports and credit scoring, working with external credit agencies. Special Projects and Continuous Improvement + Complete special projects as assigned by management. + Identify areas for improvement within credit processes and implement solutions. **Supervisor and/or Financial Responsibilities:** + Educate, coach, and mentor a team of Credits Representatives to ensure all applicable processes are followed effectively and efficiently in accordance with expected benchmarks **Minimum Education and/or Experience:** + Associates degree in accounting preferred + Minimum 2-3 years of related experience and/or training or equivalent combination of education, training, and experience **Additional knowledge and skills:** + Strong knowledge of credit management and accounting principles. + Experience working with credit reports, banking information, and credit scoring. + Excellent communication, problem-solving, and customer service skills. + Proficiency in Excel and the ability to analyze data and create reports. + Ability to lead a team and coordinate cross-functional collaboration. + Strong attention to detail and adherence to company policies and procedures. **An Equal Opportunity Employer, including Disability/Vets** **Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.**