Sr. IT Business Analyst

Sr. IT Business Analyst at SpaceX Cape Canaveral, FL SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. IT BUSINESS ANALYST As a senior IT business analyst, you’re responsible for analyzing and delivering critical solutions that support SpaceX’s mission of making humanity a multi-planetary species. In this role, you will lead cross-functional and multi-disciplinary teams through complex initiatives to improve IT operations and efficiencies. This role requires excellent leadership skills, hands-on technical contribution, an action-oriented disposition, flexibility, and the propensity to flourish in a fast-paced and challenging environment. RESPONSIBILITIES: + Identify operational and engineering challenges within the organization; determine root cause, and develop appropriate process improvements or corrective actions + Collaborate with cross-functional teams to distill requirements and design effective IT solutions + Manage projects and execute to tight timelines while effectively communicating to and influencing stakeholders + Partner with support function peers, managers, and executives to provide analytical value and support, mainly focusing on developing and exercising capabilities to tell stories with visualization of data + Develop, standardize, and continuously improve service level agreements, key performance indicators, and other reliability metrics for IT systems BASIC QUALIFICATIONS: + Bachelor’s degree and 5+ years of professional experience leading technical projects with cross-functional teams' OR 9+ years professional experience leading technical projects with cross-functional teams PREFERRED SKILLS AND EXPERIENCE: + Experience working with server solutions (hardware and software) in Linux or Windows environments as well as enterprise-grade network infrastructure including switches, routers and firewalls + Ability to create and maintain detailed technical documentation + Exceptional written and verbal communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders + Proficiency with statistics, data analysis, cost/benefit analysis, and visualization + Project management experience in high consequence/low margin engineering systems + Demonstrated ability to work in fast-paced, high stress environments + Demonstrated ability in drafting executive communications + Analytical mindset with excellent problem-solving abilities and a proactive approach to recognizing and overcoming technical challenges ADDITIONAL REQUIREMENTS: + Willing to work extended hours or weekends as necessary. + Must be able to travel - up to 10% work week travel may be required to other sites + Ability to pass Air Force background checks for Cape Canaveral and Vandenberg COMPENSATION AND BENEFITS Pay Range: Sr. IT Business Analyst: $110,000.00 - $145,000.00/ per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year. ITAR REQUIREMENTS: + To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here (https://www.pmddtc.state.gov/?id=ddtc\_kb\_article\_page&sys\_id=24d528fddbfc930044f9ff621f961987) . SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.