Senior ERP Technical Analyst - Support

**Job Description** **ERP Tech- Technical Analyst Job Description** We are seeking a highly skilled and motivated Principal Support Engineer to join our team. In this role, you will play a critical part in ensuring the operational excellence and will be responsible for diagnosing and resolving complex technical issues. If you are passionate about delivering top-tier support, possess a keen eye for problem-solving, and have a strong background in Oracle technologies, we want to hear from you. **Key Qualifications:** · 7 years of experience in analyzing deployment architectures, troubleshooting, and debugging issues in Oracle Fusion Applications developed using the ADF framework. · Have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA. · Strong proficiency in identifying functionality and usability bugs within applications code written in SQL, PL/SQL, J2EE applications, and Oracle RDBMS Database. · Functional understanding of Oracle Finance ERP applications or similar financial industry applications. · Knowledge of problem categories, including performance, application integrations, SOAP and REST implementation, and network layers. · Exceptional communication skills, both written and verbal, in English. **Supporting Skills:** In addition to the preferred qualifications, the following skills will be advantageous: · Hands-on experience with any of the following Oracle products: Oracle WebLogic, Oracle SOA Suite, Enterprise Scheduler Service, Oracle BI Publisher, Oracle UCM, Oracle (Hyperion) Essbase, or Financial Reporting, Oracle VBCS. · Oracle Cloud Infrastructure Foundations certification or similar certifications are desired. Career Level - IC4 **Responsibilities** **Responsibilities:** As a Principal Support Engineer, your primary responsibilities will include: · Resolving complex technical problems with meticulous attention to detail, ensuring efficient issue diagnosis and problem resolution for Oracle customers. · Serving as an effective communicator and negotiator in problem resolution and management. · Collaborating with teams to enhance automation and the knowledge base for application services. · Demonstrating the ability to collaborate and work effectively with diverse and globally distributed teams spanning multiple time zones. · Cultivating a strong desire to learn and staying updated on Oracle Fusion Applications, web technologies, and industry trends. If you are ready to take on this challenging and rewarding role, we encourage you to apply and become part of our dynamic team dedicated to delivering exceptional support for Oracle ERP Cloud Applications. Join us in shaping the future of enterprise solutions and technology support. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle). **About Us** As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one. **Disclaimer:** Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. *** Which includes being a United States Affirmative Action Employer**