Health Unit Coordinator (HUC) - Mother Baby

*POSITION SUMMARY:* To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by organizing unit activities, coordinating and relaying information to health care team members, patients and families in an accurate and timely manner. * * *PRIMARY ACCOUNTABILITIES:* *Quality/No Harm: * * Demonstrates accurate order management and communicates vital information to the appropriate staff. * Maintains a clean and safe environment. * Orders received are initiated in a timely manner. * Utilizes Health First computer systems with regards to order management. * Maintains Teletracking on the nursing unit with appropriate accurate information. * Maintains Patient chart. * Demonstrates knowledge of computer downtime procedures and maintains only most current forms * Facilitates response to call lights within a timely manner. * Demonstrates SuperUser ability with computer software applications. * Participates in orientation of associates. * Admits, discharges and transfers patients in a timely manner. * Demonstrates effective telephone etiquette. Facilitates telephone communication between licensed staff and physicians. * May have limited access to authorized medication storage areas as needed to perform assigned duties. * Responds to visitor/patient emergencies appropriately according to department/facility standards. *Stewardship: * * Demonstrates and/or makes suggestions toward the positive financial performance of the unit. * Uses and cares for equipment and supplies economically. *Customer Experience:* * Provides service to patients and families with sensitivity and respect for their needs. * Maintains patient's current demographic information. * Coordinates appointments and transportation as needed for patients. * Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHP scores for department/medical center and/or written compliments by patients/others as well as consistent performance of purposeful hourly rounding and bedside shift report. * Supports the Health First Philosophy. *QUALIFICATIONS REQUIRED:* * High school diploma or equivalent. * Must hold current AHA BLS Healthcare Provider Completion Card prior to start date and maintain. * Previous experience in a healthcare setting. * Knowledge of medical terminology preferred. * Basic knowledge of computer hardware and software. * Must be able to speak/understand the written and verbal instructions of the English language. *PHYSICAL DEMANDS:* * Manual dexterity required for computer work. * Visual acuity and hand eye coordination to perform various tasks. * Ability to speak and articulate clearly. * Ability to work extended hours and vary work assignments and work hours as necessary to perform assigned tasks. * Ability to meet additional demands as defined by the department *MENTAL DEMANDS:* * Must have ability to work in often stressful environment with patients/families at various ages and levels of understanding. * Must have ability to concentrate on multiple priority activities. * Must have ability to respond appropriately to life threatening situations. * Must have critical thinking and problem solving skills. **Job:** **Health Unit Coordinator* **Organization:** **Viera Hospital Inc* **Title:** *Health Unit Coordinator (HUC) - Mother Baby * **Location:** *Florida - Brevard County-Viera* **Requisition ID:** *075791*