Customer Service I

Our client, a dynamic leader in customer service, is seeking a Customer Service I to join their team. As a Customer Service I, you will be part of the Customer Support Department supporting customer interactions. The ideal candidate will have excellent time management, professional communication skills with good phone etiquette, and a detail-oriented mindset which will align successfully in the organization. **Job Title:** Customer Service I **Location:** 30 S Keller Road, Orlando, FL **Pay Range:** $22.00 per hour **What's the Job?** + Receive inbound calls from customers for supply orders or additional questions. + Perform outbound calls to customers for follow-ups and inquiries. + Utilize a database to retrieve customer or company information accurately. + Provide technical support on equipment, with a preference for knowledge of Apple products. + Maintain customer records and follow work instructions diligently. **What's Needed?** + 0-3 years of experience in a customer service role. + Ability to learn and follow detailed instructions. + Strong organizational skills to manage calls with speed and accuracy. + Experience with complex computer applications and multiple operating environments (Windows, DOS, Mainframe). + Demonstrated patience, tact, empathy, and problem-solving skills. **What's in it for me?** + Opportunity to work in a supportive and team-oriented environment. + Gain valuable experience in customer service and technical support. + Potential for month-to-month contract extension based on performance. + Engage in a role that values reliability and adherence to processes. + Be part of a team that prioritizes customer satisfaction and effective communication. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.