Bell Person
HILTON DAYTONA BEACH OCEAN FRONT
Daytona Beach, FL
Qualifications:
- High School diploma preferred.
- 6months previous customer experience required or equivalent training.
**Bell Person
Greet guests at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
**Responsibilities:****
- Load and unload luggage carts.
- Tag and store luggage.
- Escort guest to hotel rooms.
- Provide an overview of guest room, hotel services and amenities.
- Make deliveries to guest rooms.
- Assist guest with room changes.
- Stock pantry when necessary.
- Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
- Perform house attendant functions when staff shortages occur.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM's EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
**Work Environment and Context**
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds regularly, bending and reaching regularly.
Equal Employment Opportunity