Assistant Manager

**Position:** **Assistant Manager** **Immediate Supervisor:** General Manager/Operating Partner **Status:** Nonexempt **Position Summary:** This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift. **Essential Job Duties:** + Train, manage, direct, coach, lead, and assign drive-in employees during shift + Lead and manage drive-in operations during shift to provide an optimal guest experience + Manage staffing levels during shift + Perform opening and/or closing duties + Handle and properly escalate guest issues/concerns during shift + Handle and properly escalate employee issues/concerns + Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service + Assist with preparation and maintenance of drive-in records + Comply with and enforce all company policies, procedures, and operational standards + Ensure compliance with all applicable federal, state, and local laws + Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards + Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards + Regular attendance **ADDITIONAL DUTIES:** + Move and stock food product weighing up to 50 pounds + Perform other job-related duties as assigned or required **Time/Shift Expectations:** Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays **Qualifications and Job Requirements:** + Experience + At least six months of restaurant management experience or one year of retail management experience + Experience running a restaurant shift without supervision + Knowledge/Skills + General restaurant or retail knowledge + Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.) + Knowledge of federal, state, and local health and safety laws and regulations + Basic computer, math, and reading skills + Effective verbal and written communication skills + Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills **Work Environment:** Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions